We've upgraded Lead Distributions for customers to create new opportunities for success and provide better experiences for candidates that we hope will result in better placements.
When a conversation with a candidate has low engagement over a long period of time, the candidate will have the opportunity to be connected with a new recruiter when they show interest in another position with the agency.
We've listed some of the changes you can expect to see with the Lead Distribution upgrade below:
- Agencies should expect improved distribution of leads across recruiters especially towards the end of the month.
- Recruiters should still expect to see chats “restarted” - meaning it could be possible that recruiters are rematched to candidates due to lead distribution.
- All recruiters should expect a more stable and continuous stream of leads.
FAQ
If I was out of the office in the previous month, will I have fewer leads this month?
Yes, recruiters who were out in the previous month may have fewer leads to help them achieve their placement goals this month if they didn't place as many leads as usual.
If I spoke to a candidate and then the candidate is matched with another recruiter, will the new recruiter see our conversation?
No, the new recruiter and candidate will have a new conversation. Your original conversation with the candidate will be separate, and you will still see the conversation you originally had with your candidate.
Will this take precedence over our distribution rules?
No, if you have pre-assigned recruiters in your job feeds and recruiting teams setup on your Vivian profile, those rules will still apply. These changes will impact a conversation after there has been low engagement over a long period.
Why am I getting fewer leads?
Check out our article on Lead Distribution Imbalancing to learn more about why you may not be receiving as many leads.
Comments
0 comments
Please sign in to leave a comment.