New Recruiter Inbox (Provider Orgs) - October 2023

We’re introducing a new version of our recruiter inbox.  Here’s what you can expect over the next several days. 

Access tools to do your job more easily

We moved several features around so they’re easier to use when you’re having a conversation with a candidate: 

• Resources: Job, Profile,  Tools and Qualifications are now clearly labeled as tabs next to the conversation window 
• Quick Actions: Change application stage, Schedule interview, Transfer, Set a reminder, and End conversation are now in a dropdown menu inside the chat 

"Response Needed" Notification Now Updates Faster

We understand that the lingering "Response Needed" notification has been a source of frustration. Now, your Inbox will update in real-time when you respond to candidates. Specifically, the "Response Needed" notification will promptly disappear as soon as you send a response. No more waiting for up to an hour for it to clear. 

“Response Rate” Calculated in Real Time 

In addition to the immediate notification resolution, your response rate metric in your dashboard will also update in real-time so you can stay on top of your performance and prioritize who to respond to first. Additionally, suspensions and reinstatement will happen in real-time – no more delays in recognizing an improved response rate!