As a reminder, your median application response time can be viewed in the My Metrics section within the Vivian Home tab. There, you can also view your application response rate, another strong indicator of success on Vivian.
Top-performing recruiters average a high response rate and a low response time, and keep the “Unanswered Apps” at zero.
Pro tip: To the extent possible, we recommend trying to keep your response time under two hours and your response rate above 95%. Vivian helps you from getting inundated by pausing new inbound leads—as well as your ability to send proposals—should your response rate fall below the team average by 10% or more. This gives you the breathing room to catch up on your conversations and ensure candidates always feel seen.
To let Vivian know you’re back on top of things, simply reply to any new inbound applications.
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